Non-Compliant Timecards are Costing Your Firm Revenue

OCG Live with iTimekeep minimizes billing rejections, reductions and write-offs by ensuring compliance with Outside Counsel Guidelines (OCGs) at the point of time entry and all practice management systems.

Why let non-compliant timecards slow down the billing process and put revenue at risk when you can manage OCGs through legal compliance software that validates when the timekeeper enters their time? By enforcing compliance at the point of time entry firms can see up to 20% more revenue through accurate and compliant time capture.

  • Fully Comply with OCGs
  • Recover Potential Lost Revenue
  • Enforce Compliance at Time of Entry
  • Measure Revenue Risk
  • Store OCGs in One Central Location
  • Create More Accurate Invoices

Manage Less, Comply More

compliance

Manage Risk and Improve Firm Ranking

You have agreed to the client’s guidelines; now it’s time to comply. Increasingly, firms are ranked according to the quality of their timecard inventory and levels of compliance. The higher the ranking, the more likely the firm will be assigned work by the client and the faster the firm will be paid. With OCG Live, manage compliance at all levels, gain visibility into revenue at risk at any given point in time, to take necessary steps to bring the firm into compliance and achieve a higher ranking.

Access Client Billing Guidelines Easily, All the Time

With OCG Live you’ll never have to wonder what’s in your client guidelines.  Get all of your attorneys on the same page by giving timekeepers and staff easy and continuous access to a one-page summary of relevant client billing guidelines, to execute and adhere to client expectations. Ensure each client engagement has a positive start by presenting attorneys with each new set of guidelines before the work has begun, so they can acknowledge expectations from the beginning.

OCG Live
OCG Live

Access Client Billing Guidelines Easily, All the Time

With OCG Live you’ll never have to wonder what’s in your client guidelines.  Get all of your attorneys on the same page by giving timekeepers and staff easy and continuous access to a one-page summary of relevant client billing guidelines, to execute and adhere to client expectations. Ensure each client engagement has a positive start by presenting attorneys with each new set of guidelines before the work has begun, so they can acknowledge expectations from the beginning.

OCG Live

Identify Violations Before They Get Rejected

No longer wrestle with inefficient, resource-intensive processes to uncover billing violations.  With the OCG Live rules engine, time entries that do not comply with client billing guidelines are flagged in our easy-to-access violations report. Go directly to the source of the problem, identify potential rejections prior to submitting invoices to your clients, and make it easier to get paid faster.

OCG Live

Identify Violations Before They Get Rejected

No longer wrestle with inefficient, resource-intensive processes to uncover billing violations.  With the OCG Live rules engine, time entries that do not comply with client billing guidelines are flagged in our easy-to-access violations report. Go directly to the source of the problem, identify potential rejections prior to submitting invoices to your clients, and make it easier to get paid faster.

Comply With Client Guidelines at the Point of Time Entry

The simple truth about compliance is that it starts at time entryAs attorneys enter time, it is validated for compliance against client guidelines. If a violation is found, attorneys receive a real-time notification providing the option to fix the timecard immediately, or delay it until later. OCG Live provides a way for firms to ensure that all timecards in the billing system are in compliance before sending the bill to the client, saving hundreds of thousands of dollars in would-be rejections, speeding up collection cycles, and reducing the time spend by staff cleaning up non-compliant bills.

OCG Live
OCG Live

Comply With Client Guidelines at the Point of Time Entry

The simple truth about compliance is that it starts at time entryAs attorneys enter time, it is validated for compliance against client guidelines. If a violation is found, attorneys receive a real-time notification providing the option to fix the timecard immediately, or delay it until later. OCG Live provides a way for firms to ensure that all timecards in the billing system are in compliance before sending the bill to the client, saving hundreds of thousands of dollars in would-be rejections, speeding up collection cycles, and reducing the time spend by staff cleaning up non-compliant bills.

Frequently Asked Questions

Curious about how OCGLive could work for your firm? We’re here to answer your questions. Browse the topics to the right and click for answers.

  • General
  • Compliance
  • ROI and Risk
  • Competition
  • OCG Premium Services
  • What is OCG Live

    OCG Live™ is a full-service solution, built to help law firms effectively manage their Outside Counsel Guidelines (ebilling or not) from the point of time entry. This is achieved by providing a centralized place for guidelines to be stored, summarized, and accessed as well as a mechanism for enforcing client rules as timecards are created. Like other solutions offered by Aderant, OCG Live™ was designed to offer the highest level of security, while delivering a user experience based on the principles of simplicity.

  • When will OCG Live be available?

    OCG Live™ is now available. Schedule a conversation with our team to learn how your firm can decrease dollars at risk due to lack of compliance.

  • Do current iTimekeep customers have access to OCG Live?

    iTimekeep customers can benefit from OCG Live™ by upgrading their license. Reach out to our team to learn more.

  • How can I get started with OCG Live?

    Schedule a consultation with our team to get started!

  • We don't have iTimekeep, can we still use OCG Live?

    Absolutely! While customers using both iTimekeep and OCG Live™ can maximize the impact on your firm’s timecard inventory, OCG Live™ is offered as a standalone solution to help billing departments move away from manual, inefficient and accuracy-compromising processes.

  • How long does the implementation of OCG Live take?

    Implementing OCG Live™ only takes a few hours. Upon implementation, your firm can begin capturing entries that are not in compliance.

  • How does OCG Live work?

    When implementing OCG Live™, firms are up and running within a couple of hours without having to buy hardware or software to deploy. There is no need to incur expensive professional services to assist with the implementation. Client OCG rules and summaries are very simple to set up in OCG Live™ by firm staff. However, our OCG Premium Services can help you with that.

    Once implementation is complete, OCG Live™ starts enforcing compliance by validating every time card against client rules at the point of time entry. Additionally, the OCG Live™ Violations Report is sent to the billing team daily, summarizing revenue at risk, areas of concern and a list of flagged entries that have not yet been fixed. OCG Live™ is a SaaS solution designed according to the highest security standards, offering simplicity in user experience that attorneys, billing and firm managers demand. OCG Live™ integrates in real time with your firm’s billing system.

  • How does OCG Live approach OCG compliance?

    After you have started the compliance process, compliance never stops. OCG rules are not static, therefore they can change at the discretion of the billing vendor or client without having to communicate to you any details. With OCG Live™, you can continue adding new guidelines, setting up new rules or updating existing rules in a matter of minutes.

  • Does OCG Live™ validate time entries for compliance at the point of time entry?

    Yes. When attorneys enter time that does not comply with client billing guidelines, timekeepers are notified in real-time of the compliance issue and best practice to resolve the error. Timekeepers are given the opportunity to fix it immediately or at a later time. This results in the creation of compliant timecards that don’t require resource-intensive review and editing on behalf of the billing department.

  • How can the billing department identify potential OCG violations?

    The billing department can finally be relieved of manual checking and scanning of entries. The billing department receives a list of items that need attention, whether it is applying discounts for particular charges, approving timekeepers before sending bills or seeking approval of charges and approval codes required for a task.

  • What results are other firms experiencing with OCG Live™?

    Firms currently using OCG Live™ have decreased dollars at risk by $15k per day and quickly realized an ROI on their investment in month one of using OCG Live™.

  • Does OCG Live™ address compliance risk for firms?

    Yes. OCG Live™ brings about accountability and allows your firm to understand how much money is at risk due to OCG violations and errors that haven’t been fixed. Firms receive a daily and monthly statement that provides visibility into how much revenue is at risk, how many records are out of compliance, how many were fixed and how much money was saved by addressing non-compliant timecards.

  • How quickly can OCG Live™ customers expect to get a return on investment?

    OCG Live™ customers can see a return on investment as soon as month one. The impact to your firm’s top-line revenue is substantial, as most firms can decrease dollars at risk by 15k per day.

  • How does OCG Live™ compare to other compliance solutions on the market?

    Many of the solutions on the market do not address collection realization, client satisfaction or firm score, as they do not provide a way for the firm to activate compliance measures within the firm. OCG Live™ enforces compliance from the minute that the terms are agreed upon. Other solutions don’t account for dynamic changes to billing guidelines from clients or ebilling vendors. The client might execute new rules based on broad language in the agreed upon guidelines without explicitly telling the clients. The ebilling vendor will break this broad language into specific rules. These specific rules can change at any time. With the traditional system, if they can’t update their rules engine, the system doesn’t scale, making the entire solution obsolete. In other words, the law firm is continuing to follow a manual process for managing billing guidelines, as the ebilling/client/corporate side is sophisticated and dynamic. OCG Live™ has been specifically designed to provide law firms with the flexibility they need, while guiding timekeepers and billers to the best practices on how to enter compliant time.

  • My billing system has some rules, how do I get them in OCG Live™?

    Our OCG Premium Services will work with you to analyze your current rules and bring them into OCG Live™.

  • Our firm is very busy right now, can you help to setup OCG and rules?

    Absolutely! Check out our OCG Premium Services.

  • What is offered in OCG Premium Services?

    We understand that your firm might not have the time or resources to summarize and create rules in OCG Live™. For that reason, we offer OCG Premium Services. A team of OCG and ebilling experts will work with your firm to analyze, summarize, create and maintain rules on your firm’s behalf. As part of the service, we will work with you for several billing cycles to ensure the guidelines are fine tuned to capture the greatest number of violations to the rules.

  • Are Premium Services required in order to use OCG Live™?

    OCG Live™ makes it easy for anyone in the billing staff to create and maintain guidelines so that compliance never stops. Therefore, OCG Premium services are not required. However, if you do not have the bandwidth to enter rules into OCG Live, we can help you out so that you can get started sooner.

Everyone Wins with OCG Live:

itimekeep time entry

Administrators

Uncover threats to the firm’s performance in terms of collection realization, business continuity and revenue. Achieve higher levels of legal compliance with software that increases to the firm’s score ranking, and the ability to get more work from your clients. OCG Live is the perfect tool for CFOs of every firm.

itimekeep time entry

Billing Managers

No longer manage compliance manually. Provide billing managers with a report of specific violations. Eliminate the need for resource-intensive processes to identify non-compliant items, or re-submit bills.

itimekeep time entry

Attorneys

Comply with client guidelines on an ongoing, consistent, and real-time basis. Make a direct, positive impact on the health of the firm’s timecard inventory. Get more time out of every billable hour.

OCG Live Premium Services

Get on the fast path to compliance… with our help!

Every passing day and each rejection or appeal costs your firm money and can put the future of your firm at risk. Client OCG rules and summaries are very simple to set up in OCG Live by firm staff. However, depending on the availability of resources at your firm, you may prefer to add extra bandwidth that will allow you to get results sooner – we can help with that!

itimekeep time entry